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Support & Services

 

We are firmly committed to your success, so we offer personalized deployment and technical support to meet your needs, now and in the future. Our goal is to ensure an outstanding customer experience at every touch point. Whether you’re a prospective, new or established customer, the Tenable Customer Advocacy Team and our certified partners will help you attain a successful deployment and accomplish your security goals.

The Tenable Customer Journey

We’re here to support you throughout your deployment with comprehensive and personalized professional services, education and technical support to enable exceptional outcomes at every stage of your journey.

1

Plan & Design

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Advisory Workshops deliver a custom, multi-phase design roadmap that put you on a course to achieve your vulnerability management goals.

2

Product Training

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On-demand and instructor-led training courses enable your security team to maximize deployment efficiency.

3

Install & Configure

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QuickStart services get you deployed rapidly and quickly identifying vulnerabilities, managing risks and providing valuable insights.

4

Integrate Business Systems

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Custom integrations help correlate security data within your environment and enhance your visibility and context.

5

Ongoing Deployment Support

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As your deployment evolves over time, Health Checks can pinpoint areas of improvement and Technical Support provides assistance when needed.

Tenable InfoSec Customer Clip - Gareth Tomlinson

The Tenable Customer Advocacy Team… Our Best Advocates Are Our Customers

We back our industry-defining products with responsive, customer-focused support and services, expertly delivered by the Tenable Customer Advocacy Team and our certified partners. Driven by an uncompromising commitment to excellence, our professionals leverage their decades of expertise, knowledge of best practices and extensive hands-on experience to deliver professional support tailored precisely to your needs – and your success. Your results? Maximized deployment potential, increased IT productivity, reduced costs… and that’s just for starters. Want to know more? Just ask our customers.

Here, Gareth Tomlinson, Network Manager at Insites, shares how the Tenable Customer Advocacy Team continues to enhance his customer experience.

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Try Tenable.io

FREE FOR 30 DAYS

Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Sign up now.

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Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.

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Try Nessus Professional Free

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Nessus® is the most comprehensive vulnerability scanner on the market today. Nessus Professional will help automate the vulnerability scanning process, save time in your compliance cycles and allow you to engage your IT team.

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Nessus® is the most comprehensive vulnerability scanner on the market today. Nessus Professional will help automate the vulnerability scanning process, save time in your compliance cycles and allow you to engage your IT team.

Buy a multi-year license and save. Add Advanced Support for access to phone, community and chat support 24 hours a day, 365 days a year. Full details here.

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Try Tenable.io Web Application Scanning

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Enjoy full access to our latest web application scanning offering designed for modern applications as part of the Tenable.io platform. Safely scan your entire online portfolio for vulnerabilities with a high degree of accuracy without heavy manual effort or disruption to critical web applications. Sign up now.

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Enjoy full access to a modern, cloud-based vulnerability management platform that enables you to see and track all of your assets with unmatched accuracy. Purchase your annual subscription today.

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Try Tenable.io Container Security

FREE FOR 30 DAYS

Enjoy full access to the only container security offering integrated into a vulnerability management platform. Monitor container images for vulnerabilities, malware and policy violations. Integrate with continuous integration and continuous deployment (CI/CD) systems to support DevOps practices, strengthen security and support enterprise policy compliance.

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Tenable.io Container Security seamlessly and securely enables DevOps processes by providing visibility into the security of container images – including vulnerabilities, malware and policy violations – through integration with the build process.

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Try Tenable Lumin

FREE FOR 30 DAYS

Visualize and explore your Cyber Exposure, track risk reduction over time and benchmark against your peers with Tenable Lumin.

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Contact a Sales Representative to see how Lumin can help you gain insight across your entire organization and manage cyber risk.

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